Customer Information
The galleria commitment to our customers
The galleria team takes pride in what it does. We aim to put customers first in all that we do; we aim to provide outstanding customer service, value for money and good quality retail, leisure and entertainment to enhance your visit to the galleria and to ensure that you have a good experience every time you visit.
As part of the commitment to excellent customer service we provide the following facilities:
- Dedicated Information Desk team to assist in your orientation at the galleria and provide information on local services and attractions
- A clean, safe and secure environment at all times
- Wheelchair mobility - a free service providing both motorised and assisted wheelchairs
- Customer Comments - via leaflets, letters and website, we aim to respond promptly and personally to all your enquiries and suggestions.
DisabledGo
To help those customers who require extra assistance on the their visit to the galleria please follow the link
http://www.disabledgo.info/AccessGuide.asp?VenueID=200379&TownID=2028
Launched to mark the European Year of Disabled People, DisabledGo is an ambitious Internet service which will transform the
daily choices available to millions of disabled people, their families and friends. Founded by wheelchair user Gregory Burke
and supported by Marks & Spencer and leading authorities, this innovative service is opening up towns and cities across the
UK.
For more information about DisabledGo please follow http://www.disabledGo.info
Contact Details
the galleria
Comet Way
Hatfield
Hertfordshire AL10 0XR
Phone: 01707 256-860
Facsimile: 01707 273-552
